Forums » Bugs & Suggestions

I can't play?!?

    • 7 posts
    November 24, 2017 10:05 AM PST
    Max said:

    paulyt said:

    What does it mean when there is a reference error with javascript?

    What is the error, can you post a screenshot?

    There that is what I keep getting^. Any way to fix this or am I screwed?
  • Max
    • Moderator
    • 872 posts
    November 24, 2017 10:24 AM PST

    paulyt said:
    Max said:

    paulyt said:

    What does it mean when there is a reference error with javascript?

    What is the error, can you post a screenshot?

    There that is what I keep getting^. Any way to fix this or am I screwed?

    Try again, let me know if it works this time

    • 7 posts
    November 24, 2017 10:28 AM PST

    Max said:

    paulyt said:
    Max said:

    paulyt said:

    What does it mean when there is a reference error with javascript?

    What is the error, can you post a screenshot?

    There that is what I keep getting^. Any way to fix this or am I screwed?

    Try again, let me know if it works this time

     

    I assume you meant for me to click 'Play Now' again. I did and I got the same error message and when I hit close it just shows me a black screen.


    This post was edited by paulyt at November 24, 2017 10:28 AM PST
  • Max
    • Moderator
    • 872 posts
    November 24, 2017 10:30 AM PST

    paulyt said:

    Max said:

    paulyt said:
    Max said:

    paulyt said:

    What does it mean when there is a reference error with javascript?

    What is the error, can you post a screenshot?

    There that is what I keep getting^. Any way to fix this or am I screwed?

    Try again, let me know if it works this time

     

    I assume you meant for me to click 'Play Now' again. I did and I got the same error message and when I hit close it just shows me a black screen.

    Are you by any chance trying to open the game from iPad or iPhone?
    If so, the game is for Desktop only, so you can only play it on Mac, Windows or Linux

    • 7 posts
    November 24, 2017 10:38 AM PST

    Max said:

    paulyt said:

    Max said:

    paulyt said:
    Max said:

    paulyt said:

    What does it mean when there is a reference error with javascript?

    What is the error, can you post a screenshot?

    There that is what I keep getting^. Any way to fix this or am I screwed?

    Try again, let me know if it works this time

     

    I assume you meant for me to click 'Play Now' again. I did and I got the same error message and when I hit close it just shows me a black screen.

    Are you by any chance trying to open the game from iPad or iPhone?
    If so, the game is for Desktop only, so you can only play it on Mac, Windows or Linux

    I am on Mac. I have played the game before the whole update happened but now that I've come back to it I can't play it. 

  • Max
    • Moderator
    • 872 posts
    November 24, 2017 10:53 AM PST

    paulyt said:

    Max said:

    paulyt said:

    Max said:

    paulyt said:
    Max said:

    paulyt said:

    What does it mean when there is a reference error with javascript?

    What is the error, can you post a screenshot?

    There that is what I keep getting^. Any way to fix this or am I screwed?

    Try again, let me know if it works this time

     

    I assume you meant for me to click 'Play Now' again. I did and I got the same error message and when I hit close it just shows me a black screen.

    Are you by any chance trying to open the game from iPad or iPhone?
    If so, the game is for Desktop only, so you can only play it on Mac, Windows or Linux

    I am on Mac. I have played the game before the whole update happened but now that I've come back to it I can't play it. 

    Go to Play Now page and refresh couple of times, if the error still appear, let me know if it has exactly the same message as before or a different one

    • 7 posts
    November 24, 2017 11:16 AM PST

    Max said:

    paulyt said:

    Max said:

    paulyt said:

    Max said:

    paulyt said:
    Max said:

    paulyt said:

    What does it mean when there is a reference error with javascript?

    What is the error, can you post a screenshot?

    There that is what I keep getting^. Any way to fix this or am I screwed?

    Try again, let me know if it works this time

     

    I assume you meant for me to click 'Play Now' again. I did and I got the same error message and when I hit close it just shows me a black screen.

    Are you by any chance trying to open the game from iPad or iPhone?
    If so, the game is for Desktop only, so you can only play it on Mac, Windows or Linux

    I am on Mac. I have played the game before the whole update happened but now that I've come back to it I can't play it. 

    Go to Play Now page and refresh couple of times, if the error still appear, let me know if it has exactly the same message as before or a different one

    I'm not getting the message anymore but I just get a black screen.

  • Max
    • Moderator
    • 872 posts
    November 24, 2017 11:22 AM PST

    paulyt said:

    Max said:

    paulyt said:

    Max said:

    paulyt said:

    Max said:

    paulyt said:
    Max said:

    paulyt said:

    What does it mean when there is a reference error with javascript?

    What is the error, can you post a screenshot?

    There that is what I keep getting^. Any way to fix this or am I screwed?

    Try again, let me know if it works this time

     

    I assume you meant for me to click 'Play Now' again. I did and I got the same error message and when I hit close it just shows me a black screen.

    Are you by any chance trying to open the game from iPad or iPhone?
    If so, the game is for Desktop only, so you can only play it on Mac, Windows or Linux

    I am on Mac. I have played the game before the whole update happened but now that I've come back to it I can't play it. 

    Go to Play Now page and refresh couple of times, if the error still appear, let me know if it has exactly the same message as before or a different one

    I'm not getting the message anymore but I just get a black screen.

    From what I can see your browser version is probably outdated.
    Warmerise now uses WebGL instead of Unity Web Player which is a relatively new technology and still evolving, so make sure to keep browser up-to-date

    • 7 posts
    November 24, 2017 11:24 AM PST

    Max said:

    paulyt said:

    Max said:

    paulyt said:

    Max said:

    paulyt said:

    Max said:

    paulyt said:
    Max said:

    paulyt said:

    What does it mean when there is a reference error with javascript?

    What is the error, can you post a screenshot?

    There that is what I keep getting^. Any way to fix this or am I screwed?

    Try again, let me know if it works this time

     

    I assume you meant for me to click 'Play Now' again. I did and I got the same error message and when I hit close it just shows me a black screen.

    Are you by any chance trying to open the game from iPad or iPhone?
    If so, the game is for Desktop only, so you can only play it on Mac, Windows or Linux

    I am on Mac. I have played the game before the whole update happened but now that I've come back to it I can't play it. 

    Go to Play Now page and refresh couple of times, if the error still appear, let me know if it has exactly the same message as before or a different one

    I'm not getting the message anymore but I just get a black screen.

    From what I can see your browser version is probably outdated.
    Warmerise now uses WebGL instead of Unity Web Player which is a relatively new technology and still evolving, so make sure to keep browser up-to-date

    Okay that makes a lot of sense. I'll get it all worked out. Thank you for the help Max.

    • 1 posts
    May 16, 2018 2:12 AM PDT

    I also have the same problem :(