Forums » Help & Tips

Max, help me restore my account

    • 3 posts
    January 10, 2021 2:03 AM PST

    Back in 2015, I created an account after that, after losing on it for a long time, I abandoned the game for a year, after which I tried to log in to my account but forgot my password. After I click on " Forgot Password?" and I drive my mail there, it writes to me that "That user account has not yet been verified or disabled by an admin." And if you go to the profile itself, it will be written that "You do not have permission to view this private page." I just don't know what to do because I lost on this account for a very long time. I can provide absolutely all emails from the mail for 2015 that mentioned my account,but I still have access to the mail itself. Help me please

    • 260 posts
    January 10, 2021 8:03 AM PST
    Warmerise cameback in 2017. All the accounts were gone when it got shut down in 2016.
    This post was edited by mattyspectrum at January 10, 2021 8:03 AM PST
    • Moderator
    • 998 posts
    January 10, 2021 8:06 AM PST

    It means the account wasn't verified yet.

    Anyway, I have manually verified that account, so "Forgot password?" option should work now.

    EDIT: What @mattyspectrum said, the site was briefly shut down and then re-opened in 2017, so everyone had to start from scratch.

    But in your case I see the account was created again (after site re-opening), but wasn't verified.

    This post was edited by Admin at January 10, 2021 8:10 AM PST